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Book with Confidence
Relaxed Payment & Cancellation Policies
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Take Action on a Cancelled Sailing
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How to use a Future Cruise Credit
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How to Get Your Bonus Offers
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Payment & Refund Information
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Travel Protection
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Registration & Online Check-In
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Passports & Documentation
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Preparing For Your Cruise
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Port Information & Directions
Top Questions
- My booking was impacted by Covid-19. How long will it take to get my refund?
- What information is required when pre-registering with the cruise line?
- How do I pre-register with the cruise line?
- How do I access my Vacation Outlet reservation?
- How can I get a copy of my reservation details (invoice)?
- Should I purchase a beverage package from the cruise line?
- So many cruise lines - which one should I choose?