Pre-Cruise & Embarkation Day
Enhanced Screening Protocols
- All guests and crew embarking a ship will undergo enhanced pre-embarkation health screening in accordance with prevailing health best practices, such as health questionnaires and touch-free temperature checks as appropriate
- Those identified at risk will undergo an additional health evaluation by medical staff
Increased Sanitation Measures
- Ships and terminals undergo a more thorough sanitization between cruises
Onboard
Increased Sanitation Measures
- Routinely use a safe disinfectant proven to quickly kill novel coronaviruses
- Staterooms and public areas sanitized more frequently with cleaning and disinfection protocols developed in coordination with the U.S. Centers for Disease Control & Prevention (CDC)
- Expanded disinfection methods using emerging and advanced technologies that are proven effective against coronavirus and other germs
- Hand Hygiene – Additional handwashing facilities and hand sanitizing stations positioned in high-traffic areas throughout the ship
- Health Information – providing regular health reminders about the ways to stay healthy onboard and when ashore
Facility Upgrades
- Enhanced fresh air distribution into public spaces and staterooms
- HEPA filtration systems to key areas such as Medical Centers and dedicated isolation rooms
Temperature Screening
- Health checks as appropriate during the cruise for guests
Crew Screening
- Health checks as appropriate during the cruise for crew
Responsible Social Distancing
- Responsible physical distancing managed by adjusting the flow, timing and size of groups
Enhanced Medical Resources
- Rapid response and contact tracing plans in case of on-board illness
- A team of highly-trained medical staff including qualified doctors and nurses who have experience in caring for a broad range of medical conditions
- Medical Centers that have both outpatient and inpatient facilities including critical care capabilities
- Medical Centers modified for infection control best practices including dedicated air handling systems with 100% fresh air supply and HEPA exhaust filtration
- Medication onboard that improves COVID-19 clinical outcomes
- COVID-19 testing capabilities onboard and/or ashore with designated laboratories for potential cases onboard
- Dedicated isolation and quarantine rooms should they be needed
Enhanced Health & Safety Trainings and Continued Education for Crew Members
- Ongoing training and education of medical staff in the latest clinical care practices for managing COVID-19 cases
- Trained onboard staff to monitor compliance with health measures
- Training of all crew in COVID-19 health protocols
Extended Ship to Shore Safety
- Partnerships with local and regional medical providers
- Working with local health authorities, destinations and other key partners to ensure alignment on our enhanced health measures.
- Monitor disease activity and health regulations in the destinations we visit, and adjust the itinerary as necessary.